Ну это пздц просто.
the support matrix you have offers a general image on the supported platforms, add-ons and configurations with Maximo. Certain of those are known to be working with Maximo in general, but there could be certain issues on specific application. Internally, we use a Support matrix focused on what we certified and tested to be working with Maximo 7. So JRE 1.6 could work on Maximo 7 for example, but we know for sure that certain issues my arise from this combination. The supported configuration will imply the JRE 1,5-Adobe 6 configuration. Also, please be advised that we can troubleshoot the problems you have encountered only if you're using a certified configuration provided by Maximo Support.
Типа "Да, в официальном выложенном документе поддержка указана, только у нас, во внутренней инструкции такого нет. Поэтому могут быть баги, идите на хер." 0_0
Вот как так можно?